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Friday, 9 October 2015

"This file cannot be previewed because there is no previewer installed for it" error previewing excel files in Outlook 2016

 

Symptoms

In Microsoft Outlook 2016, when you select an Excel workbook attached to an email to preview it, you may receive the following error message.

This file cannot be previewed because there is no previewer installed for it.

"This file cannot be previewed because there is no previewer installed for it" error

Cause

There is incorrect data in the registry related to the Excel Previewer.

Workaround

Important Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

  1. Exit Outlook.
  2. Start Registry Editor. To do this, use one of the following procedures, as appropriate for your version of Windows.
    Windows 10 and Windows 8: Press Windows Key + R to open a Run dialog box. Type regedit.exe and then press OK.
    Windows 7: Click Start, type regedit.exe in the search box, and then press Enter.
  3. Locate and then select one of the following registry keys, depending on the type and bitness of the products that you are using:
    • For a Click to Run installation of any bitness of Outlook and Windows, locate and then select:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\REGISTRY\MACHINE\Software\Microsoft\Windows\CurrentVersion\PreviewHandlers
    • For a MSI installation of 32-bit Outlook on 64-bit Windows, locate and then select:
      HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\PreviewHandlers
    • For a MSI installation of 32-bit Outlook on 32-bit Windows or 64-bit Outlook on 64-bit Windows, locate and then select:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PreviewHandlers
  4. Locate the value with the following name and view its Type:
    {00020827-0000-0000-C000-000000000046}
    Note Depending on whether this value exists and what its Type is, go to the step specified for each scenario:
    • If the Type is anything other than REG_SZ, go to step 5.
    • If the Type is REG_SZ, go to step 8.
    • If this value does not exist, go to step 6.
  5. Right-click the {00020827-0000-0000-C000-000000000046} value and select Delete, and then click Yes to confirm the deletion.
  6. On the Edit menu, select New, and then click String Value.
  7. Type the following name and press Enter.
    {00020827-0000-0000-C000-000000000046}
  8. Right-click {00020827-0000-0000-C000-000000000046}, and then click Modify.
  9. In the Value data box, type Excel Previewer, and then click OK.
  10. On the Filemenu, click Exit to exit Registry Editor.

Source :-https://support.microsoft.com/en-us/kb/3100511

3 comments:

  1. Hi All my preivews are set correctly but the default has no value, what sgould the default be?

    ReplyDelete
  2. Hi All my preivews are set correctly but the default has no value, what sgould the default be?

    ReplyDelete